Last Updated: 1st September 2023
At A Stellar Future Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.astellarfuture.com or interact with our mentoring, coaching, training, and consulting services.
By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect and process the following personal information when you interact with us:
- Name: We collect your name when you provide it to us for inquiries, registrations, or bookings.
- Email Address: Your email address is collected when you contact us, subscribe to our newsletter, or register for our services.
- Address: We may collect your postal address for billing purposes and to provide services.
- Payment Information: When you make payments for our services, we may collect billing and payment information, including credit card details, through secure payment processing services.
- Communication History: We retain records of our communication with you, including emails, messages, and call logs, for customer service and compliance purposes.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information through cookies and similar technologies. This information may include:
- Device Information: Such as your IP address, browser type, and device identifiers.
- Usage Data: Information about how you interact with our website, such as the pages you visit, the links you click, and the duration of your visit.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and personalize our mentoring, coaching, training, and consulting services.
- To respond to your inquiries and communicate with you about our services.
- To send you newsletters, updates, and promotional materials, where you have consented to receive them.
- To process payments and manage your account.
- To improve our website and services.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We may share your personal information with the following parties:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email service providers, and analytics services.
- Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, and protect our rights and the rights of others.
4. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to your personal information we hold and receive a copy of it.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Objection: You can object to the processing of your personal information for certain purposes.
- Data Portability: You can request the transfer of your personal information to another data controller.
5. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6. Contact Information
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
A Stellar Future Ltd Address: The Oakley, Kidderminster Road, Droitwich Spa, Worcestershire, WR9 9AY Email: hello@astellarfuture.com
7. Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Any updates will be posted on this page, and the date of the last update will be revised accordingly.
Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.